Delete your Delay Dots account and data

App: Delay Dots
Developer: Hex Play Studio
Contact: hexplaystudio@gmail.com

Signing in is optional in Delay Dots. If you signed in with Google, you can delete your account and everything our server keeps about you at any time, with or without the app.

Step 1: in the app (fastest)

Open Delay Dots and tap Settings (the gear) on the home screen.
In the Account section, tap Delete account and cloud save and confirm.

Everything our server keeps about you is deleted at once: the link to your Google account, your cloud save (stars, best moves, daily results and streak, endless progress, settings) and any purchase record kept for your account. The game keeps working on your phone without an account, and your progress on the phone itself stays until you uninstall the app or reset it in Settings.

Step 2: by email (if you no longer have the app)

Write to hexplaystudio@gmail.com with the subject "Delete my Delay Dots data".
We never store your email address, so we can't find your account from your email alone. Install the game, sign in with the same Google account and use Step 1, or tell us you can't, and we will help you confirm the account another way.
We delete the same data as in Step 1 within 7 days and write back when it is done.

If you never signed in

Then our server has nothing about you. Your progress is only on your phone: uninstall the app to remove it.

What is kept

Nothing from your online data stays after deletion, except in server backups, which are replaced within 30 days.
Server logs expire on their own within 30 days and never contain your email or Google account id.
Google Play keeps its own record of anything you bought, under Google's rules. "Remove ads" can be restored later with Restore purchase while signed in to the same Google Play account.
Ads in the game come from Google AdMob. Advertising data is covered by Google's policies: https://policies.google.com/technologies/partner-sites